Deactivate, reactivate, and block users

These actions apply only to ASSURE Land & Property users.

Deactivating and blocking users

1. On the System Administration screen, click Manage User Access.

   The Manage User Access screen appears. By default, the Select Type of User box shows only Active users.

2. To deactivate a user:

   1. Tick their Select checkbox.

   2. Provide a reason or explanation in the Comments box.

   3. Click Inactive.

3. Alternatively, to prevent a user accessing a particular product area:

   1. Tick their Select checkbox.

   2. Tick the checkboxes of the areas you want to block for that user:

      • Building Control

      • Building Control Enforcement

      • Planning

      • Planning Enforcement

      • Appeals (Planning and Planning Enforcement)

      • Enquiries and Complaints

      • TPO

      • Legal Agreement

      • Assets

   3. Provide a reason or explanation in the Comments box.

   4. Click Block/Unblock Users.

4. To review or edit a user's account details, click the user's Name link to open their My Details screen in another browser tab.

Unblocking users

1. On the System Administration screen, click Manage User Access.

2. Tick the Select checkboxes of the users you want to unblock.

3. Clear the checkboxes of the areas you want to unblock for those users.

4. Click Block/Unblock Users.

Reactivating inactive users

1. On the System Administration screen, click Users.

   The User Setup screen appears, initially listing all active ASSURE users.

2. In the User Status box, select Deactivated.

   Optionally, use the Select the Role of the User box to filter the list by role.

3. Tick the Select checkboxes of the users you want to reactivate.

4. Click Restore Deactivated Users and confirm.

   The status of the selected users becomes Active.